Enterprise Technology Executive

Ricki Lang

I lead enterprise platform modernization and AI integration at scale, and I build the teams that make transformation stick.

Ricki Lang
Global Vice President
Quantum Metric
250+
Engineers Led Globally
$250M+
Portfolio Managed
$75M
Operational Savings Delivered
About

A career built at the intersection of large-scale platform modernization and the organizational leadership required to make transformation stick.

I'm Ricki Lang, an enterprise technology executive with a career built leading global engineering organizations, modernizing core platforms, and translating complex technology into business outcomes that compound.

I've led teams of 250+ engineers, managed portfolios exceeding $250M, and delivered transformations that produced $75M in operational savings across digital commerce, identity and customer data platforms, order management, and AI-driven capabilities supporting tens of millions of customers and multibillion-dollar revenue.

I believe transformation only sticks when the people adopting it are invested in its success. I founded a culture and community program for 4,000+ technology associates built around engagement, education, leadership development, and allyship. That commitment to building inclusive, high-performing teams isn't a side project. It's how I lead.

Today, as Global Vice President at Quantum Metric, I partner with C-suite and senior leaders at Fortune 100 organizations to optimize customer, digital, and employee experience across every channel, with a particular focus on agentic AI implementations and the operational discipline that turns experimentation into enterprise outcomes. I lead the global telecom and media vertical, and advise across retail, financial services, hospitality, and beyond.

I've keynoted and spoken at industry events including CCW and TM Forum Copenhagen, mentor early-stage founders and CEOs through Endeavor, and serve as Vice Chair (President-Elect) of SIM Philadelphia.

Selected Work

A track record of leading at scale and convening the room.

Identity & Data Platforms

Protected 36M subscriber accounts and delivered $1M per month in operational savings.

Led enterprise data consolidation and identity management strategy across a Fortune 50 organization. Architected a microservices-based platform that unified customer data, enabled digital self-service, and reduced development cycles from hours to minutes.

36MAccounts Protected
$1MMonthly Savings
Platform Modernization

Modernized core platforms supporting $10B in annual revenue across 30+ products.

Reported to the CIO leading a cross-functional global engineering organization delivering platforms across sales, provisioning, activation, service assurance, and billing. Drove enterprise digital transformation strategy and long-range technology roadmaps at scale.

$10BAnnual Revenue
30+Products Delivered
Convening Leadership

Led Tech It Out, the WICT Greater Philadelphia signature event, two years running.

Directed the region's premier women-in-technology conference, bringing together leaders across cable, media, and enterprise technology. Delivered on-site headshots and live resume reviews alongside keynotes, fireside chats, and panels. Closed under budget and exceeded ticket revenue target.

300Attendees
57Companies
31Speakers
23Sponsors
Enterprise Advisory

Advising Fortune 100 leaders on agentic AI, customer experience, and operational transformation.

As Global Vice President leading the telecom and media vertical at Quantum Metric, partner with C-suite and senior leaders to optimize customer, digital, and employee experience across every channel. Cross-industry work spans retail, financial services, and hospitality, with a particular focus on agentic AI implementations.

GlobalVertical Lead
CCWSpeaker
TM ForumSpeaker, Copenhagen
Speaking & Thought Leadership

I speak where enterprise technology strategy, organizational transformation, and leadership meet.

AI & Agentic Strategy

Enterprise AI & Agentic Strategy: From Hype to Organizational Readiness

Inclusive Engineering Cultures

Building Inclusive, High-Performing Engineering Cultures at Scale

Platform Transformation

Technology-Led Transformation: Modernizing Core Platforms Without Breaking the Business

Women in Tech Leadership

Women in Technology Leadership: Sponsorship, Visibility, and Creating Opportunity

CIO as Business Partner

The CIO as Business Partner: Positioning IT as a Growth Catalyst

Ecosystems That Scale

Building Digital Ecosystems That Scale: From Platform Architecture to Partner Integration

Available for keynotes, panels, fireside chats, workshops, and podcast appearances. Comfortable with audiences ranging from executive leadership teams to large industry conferences.

Work With Me

Partnership for leaders and organizations in transition.

I partner with executives, organizations, and emerging leaders who are navigating enterprise technology transformation, building high-performing teams, or preparing for their next leadership chapter.

01

Executive Mentoring & Coaching

1:1 sessions for technology leaders navigating career transitions, preparing for new roles, or working through complex leadership challenges.

Format: 60-Minute Session
02

Speaking Engagements

Keynotes, panels, fireside chats, and workshops on enterprise AI, technology-led transformation, inclusive engineering cultures, and women in technology leadership.

Format: See Speaking topics & credentials
03

Technology Strategy Advisory

Senior-level guidance on enterprise platform modernization, data architecture, AI readiness, digital commerce strategy, and operational transformation. Hands-on experience at scale, not theoretical frameworks.

Format: Scoped to your needs
04

Fractional CXO Advisory

For organizations in transition. Whether you're between CIOs, scaling rapidly, or undertaking a major technology transformation that requires experienced executive leadership on a flexible basis.

Format: Tailored to organizational needs
Board Service & Civic Leadership

Deeply embedded in the technology, mentorship, and investor ecosystems.

SIM Philadelphia
Vice Chair and President-Elect of the Society for Information Management's Philadelphia chapter, the premier professional organization for CIOs and senior technology executives.
Endeavor
Mentor to startup founders and CEOs in Endeavor's global high-impact entrepreneurship network.
WICT Philadelphia
Board Member and Director of Tech It Out, the chapter's signature event. WICT is the largest professional development organization for women in media, entertainment, and technology.
Philly Builds AI Alliance
Marketing Chair. Leading regional alliances with major organizations, universities, and city and government leaders to position Greater Philadelphia as a national hub for enterprise AI.
Broad Street Angels
Angel investor evaluating early-stage investment opportunities across the Mid-Atlantic.
Ambler Theater Group
Board Member and Development Committee.
Contact

Let's start a conversation.

Whether it's a speaking engagement, an advisory conversation, or a leadership challenge you're working through, I'd like to hear about it.